Electric Tea Maker

Comment posted Keurig B70 Gourmet SingleCup Home Brewing System by Sandra L..

keurig B70
Rating:2 out of 5 stars
Just received this coffee maker and was so excited to try it. Primed it according to instructions then turned it off until morning. In the morning when I tried to make coffee it kept shutting itself off. When I tried to access the menu to see if it was on auto off the menu screen would not come up. After several attempts was able to make 1 partial cup of coffee then machine started to smell “hot” and turned itself off again. I am returning it and since I like the thought of how convenient it is to have fresh coffee each time I want a cup I will try it one more time and hope that I have better luck. Right now I give it 2 stars for looks and ease of use.

Sandra L. also commented

• If Specialty Coffee Is Your Thang, Do NOT Buy!
  Rating:2 out of 5 stars
  I was really excited to get this machine, hearing lots of excellent reviews about it and exploring the over 200 fabulous (sounding) flavors that are offered. But, when i got the machine, there was only one taste i could find: bitter. I tried over 15 different k-cups, ultimately only liking one, the cafe mocha (escape). None of the flavors could be taste properly. Gingerbread, hazelnut, french vanilla, breakfast blend: BLECH!
  
  *If you are the person who goes to Starbucks for flavored coffees and frappuccinos, do NOT buy!
  
  The only reason i gave this 2 stars is the concept, simply putting a cup in and some water and receiving coffee in less than 20 seconds.
  
  Fantastic thought, terrible coffee.
• Pleased wife!
  Rating:5 out of 5 stars
  I bought this for my wife for Christmas. She has been using it every day and has absolutely loved it. We’ve only had it for a few weeks, but so far she really likes the fact that she can have a cup of coffee in practically no time and there is no clean up at all.
• Exchange your Unwanted K-Cups
  Rating:5 out of 5 stars
  This is not a review on this wonderful Keurig machine. It’s to inform you of a fantastic (really free) place to trade any unwanted k-cups or pods you may have and get fantastic brewing tips, find cheap places to buy k-cups, and we have freebies and specials from time to time directly from coffee manufacturers. This group is really free to join and it’s really fun! go to; [...]

  Absolutely no selling by vendors to members, no cost to join, just fantastic Keurig info and fantastic people.

• B70 Platinum – Apparently Plagued With Same Problem!
  Rating:2 out of 5 stars
  I must admit that I am VERY disappointed. I LIKE the concept of this machine, but apparently Keurig is plagued with consistent problems with this machine and others. I have had my B70 for less than a month and it’s already defective. It started shutting itself off even before it would attempt to start to brew. At first I dismissed it to user error but during this last week, it’s been shutting itself off in the middle of a brew cycle – the show goes to “not ready” and then it just completely powers off! I double checked the settings and the auto off is disabled so it’s not user error. I have used bottled water from day one, so Keurig is not going to get away with telling me that I need to descale the thing. I’m also disappointed with their customer service – like other reviewers, I too am getting the run around. I called Customer Service on Thursday and after spending several minutes giving my name, address, phone number, email address, buy date and serial number (by the way, I had already registered my unit online so I found myself wondering why I was having to provide all of this information again on the phone) I was told “gee, we sold thousands of them on QVC so our call volumes are very high right now.” So, after providing all of the information to Customer Service and describing the problem I was then told that I must speak to a “technician” for further help. After waiting on hold for several minutes I was informed that there wasn’t a technician available and assured that someone would call me back within 48 hours. How maddening! As you may suspect, it’s been 24 hours and not a single attempt from a technician to contact me has been made (I have caller ID so I know that no attempt to contact me has been made). I attempted to call Keurig again Friday afternoon to see if perhaps one of these so called “busy technicians” was available but guess what? They all went home for the day. As you may have seen with other reviewers, their technicians have bankers hours working only Monday to Friday until 5 or 5:30pm ET. Excellent grief! I also attempted to call the third party vendor that I finished up inadvertently ordering this unit from through Amazon (Chef’s Corner Store). I called them at 2pm Pacific on Friday and they didn’t answer their phone. Their voice mail indicated that if I was calling during business hours (of course, their business hours weren’t provided in the message) I’d receive a call back. Guess what – no call back! No attempt to contact me what so ever!

  Because I do like this machine, I’m going to give Keurig a chance, although I’m honestly confident that a replacement machine probably won’t last very long either. From what I’ve read, most folks can’t seem to get one to last more than about 1 1/2 years. As with other reviewers, this is very disappointing considering the cost of this machine – it’s nearly $200. You’d expect better quality and much better customer service for that price. And if you look at other negative reviews, you’ll see that this problem has gone on for years!

  On a positive note, I disagree with those who indicate that the coffee is weak – I’ve tried several of the varieties and like most of them – and I have certainly NOT had any problems with weak coffee and I have been brewing my coffee at the 9.25oz size. I simply can not know how anyone thinks that the coffee is weak. I’ve had enough Starbucks coffee to tell you that the Bold and Extra Bold K-Cups live up to what you’d expect!

  I also completely disagree with those who indicate that the Keurig is noisy – sure it gets a small noisy right near the end of a brew, for all of about five to ten seconds, but truthfully, my microwave buzzer and stove hood are louder than the Keurig for goodness sakes.

  My only other disappointment with this machine is the lack of mug warmer. I have my B70 set for the maximum temp which is 192 degrees. It’s hot when it first brews, but with no mug warmer (the machine simply has a small drip tray plate) the coffee cools off quickly. To get around this problem, I bought a mug warmer and simply replaced the drip tray with the mug warmer – that way I can brew a cup of coffee but don’t feel like I have to rush back in to the kitchen to get to it before it starts cooling off. I’m quite surprised, really, that Keurig hasn’t designed a built in mug warmer. I reckon it would be an ingenious thought!

  Update: I posted this same review on Keurig’s website and fascinatingly enough, they have not posted it. I removed all references to price and Chef’s Corner Store and Amazon yet it still hasn’t been posted. This makes one wonder if Keurig has something to hide? If you look at all 77 reviews for the B70, you’ll find only ONE negative review – huh.

  Also – I finally received the infamous call from the “busy technicians” today. This gal could not wait to get me off the phone. She didn’t even question me to descale the thing telling me that it’s been too soon – it’s fascinating, though, that she mentioned the descaling first – this seems to be a canned response from Keurig and their answer to all of their problems (see other reviews). She did question if I’d used the special filter that allows consumers the option of using their own coffee instead of one of the prepackaged K-Cups – like somehow that is the cause of a machine that has chose to shut itself off all the time. I have been assured that my new Keurig will ship on Monday, Fedex Ground no less, but no charge to me. Once I receive the new one I am to box up the ancient one and send it back. Any bets on how long the new one will last?

  The convenience of this machine is wonderful – it is so nice not to have to clean out coffee filters full of used coffee grounds and clean out a coffee pot with hours ancient coffee. The coffee is really excellent and it’s hot (if you drink it straight away or place a mug warmer under your mug). The B70 is stylish and it’s simple to operate (when it works). Sigh…

• Keurig Pump Failures
  Rating:1 out of 5 stars
  I’ve had this Keurig now for two weeks. I despise it. This is the way it’s SUPPOSED to work: Push the “On” button. The LED says, “Not Ready”. The pump brings water from the water tank into the heater. The water heats. Four minutes after pushing the “On” button, the LED says, “Ready to Brew”. Lift the handle, place in a pod, close the handle, the three buttons corresponding to what size coffee you want (small, medium, large) flash. Push one of the buttons. The coffee brews for about 15 seconds in the pod and then is deposited into your waiting coffee cup. Now, this is how it really works: Push the “On” button. The LED says, “Not Ready”. The pump runs but nothing much happens. Four minutes later, it turns itself off. Take the water tank off the base. Place it back on the base, just right. Push the “On” button. The LED says, “Not Ready”. The pump runs but nothing much happens. Four minutes later, it turns itself off. Take the water tank off the base. Place it back on. Swear. Push the “On” button. The LED says, “Not Ready”. The pump runs. Nothing happens. Four minutes later, it tuns itself off. Sigh. Add water to the tank, even though the LED didn’t call for it, just in case it’s too low. Push the “On” button. The LED says, “Not Ready”. The pump runs. Nothing happens. Four minutes later, it turns itself off. Yell at spouse. Lift up the water tank. Spill water on self. Reset water tank on base. Push the “On” button. The LED says, “Not Ready”. Get out drip coffee maker and make drip coffee while pump on Keurig runs for four minutes and then turns itself off. Pick up water tank off of base again, swearing in mind that spouse bought it for you just to drive you crazy, then place it back on base again. Push the “On” button. LED says, “Not Ready”. Pump runs for four minutes, but this time it sounds different. Water level in reservoir decreases. Water is pulled into heater. Heater is making noises that something is happening. LED says “Ready to Brew”. Amazed, you take this opportunity to lift the handle, place a pod in, close the handle, push the flashing button for a medium sized cup of coffee. Coffee pours into the cup you’ve had sitting there for the last 20 minutes. Spouse comes into kitchen, picks up the cup of freshly brewed Keurig coffee, brings it to his lips, takes a sip and says, “Isn’t this the greatest gadget? Aren’t you glad I got it for you for Christmas?” Close your eyes and wait patiently for your reliable drip coffee maker.

Recent comments by Sandra L.

• Bodum Bistro Glass Iced Tea Maker with Removable
  very pretty pitcher
  Rating:3 out of 5 stars
  I chose Bodum because I wanted a glass water pitcher that would be elegant yet functional. The pitcher is fantastic for what I needed. I do not use the plastic filter. The lid cap is hard to keep tightly sealed with the rest of the lid seal. I have not checked if this would work better if I used the plastic filter? I just don’t want my daily water to have plastic standing in it all day.
• DeLonghi ESAM6600 Gran Dama Digital SuperAutomatic Espresso Machine
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  this is a fantastic machine. it makes perfect cappuccino and coffee, with very small work. if you can afford it get it. the only reason mine went back is that there are alot of plastic parts inside the machine, that I could see wearing out. At this price point I don’t want to see plastic parts. but my friend has had his machine for over two years with no issues.
• MaxiMatic EHC900 Elite Cuisine 4Cup Percolator White
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  Not Really a 4 cup percolator….only holds 2 cups of liquid water. No auto shut off….you must unplug unit.
• West Bend 53783 13/4Quart Cordless Water Kettle Black
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• IQ Innovations 51552 Fine T 4Cup Gourmet Tea
  doesn’t work
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  i’ve tried two of these and neither work for black tea. it just boils and boils and boils

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