Electric Tea Maker

Nightmare Coffee Maker
Rating:1 out of 5 stars
Unfortunately we bought this coffee maker before reading the terrible reviews. We chose to give the machine a chance to prove itself & sad to say…it was as terrible or worse as all the other reviewers have already stated.

The only conclusion that can be drawn from such a poorly designed caraffe & grinds leaking out of the filter is that Krupps never bothered to test their own product before sending it to the stores to sell. Certainly if their own test kitchen staff had tried to use this model at all…they would soon have encountered all the obvious defects & sent it back to the drawing board.

Very disappointed that Krupps who apparently has such a excellent name & claims to have a strong reputation & knowledge base in the coffee world…would present such a poorly designed product to the public.

I absolutely discourage anyone from buying this particular model as it just doens’t work.

Ditto…..
Rating:1 out of 5 stars
I concur with all of the other reviewers.

The major problem with this coffee pot is the carafe. It is VIRTUALLY IMPOSSIBLE to pour a cup of coffee without coffee running down the side of the carafe to then drip on your counter, clothes, or floor. I’m now forced to pour coffee over my sink every morning to catch the spills! Whoever designed a coffee carafe that can’t properly pour is a dim wit.

I did call customer service at 1-800-526-5377 and complained about the poor design. They stated that they have ‘re-designed’ the product and will send me a replacement if I fax them my sales receipt.

We’ll see…..I’ll update the post if a replacement is received, if you don’t see an update, assume total failure, (both on the coffee pot and on Krups’ Customer Service!).

The other potential problem is that they have designed the unit with a removable water tank. I guess the thought is that you remove the tank, bring it to the sink, fill it with water and then ‘re-seat’ the tank back into the coffee maker. Two issues here; my coffee maker sits under kitchen cabinets, so removing the tank means moving the entire unit, the other issue is that I envision that it is only a matter of time before the gasket the water tank sits on starts to leak as it wears down due to the daily wear-and-tear caused by removal and replacement of the tank. I chose to just leave the tank on the unit as removing it daily provides zero convenience.

Fantastic styling and simple to program…..but avoid at all costs…you have been warned!!!

Gorgeous but unusable
Rating:1 out of 5 stars
This is one fantastic looking coffee maker, but as others have already mentioned, it’s nearly impossible to pour a cup of coffee without getting half of it all over the counter, no matter how carefully and slowly you pour, regardless of whether the lid is opened or closed. It’s really a shame. If they come out with a revised spout on the carafe that really works properly, they’d have a really fantastic product. Our’s is going back to Bed, Bath and Beyond tomorrow…

Do Not Buy This
Rating:1 out of 5 stars
After having this product for 1.5 months I have dealt with the leaky pouring and it is terrible as the other post mentions. I called Krups and they told me to pour slower and even doing that it still leaks. The unit has a tank on the back that is removable so you can take that to the tap and place your water in. The other week it started a steady drip of water which my solution was to place my finger over it when I carry it over from sink to coffee maker. That has turned into a full on pool of water under my coffee maker. It is pouring out water in the back on the machine. I now have to send it to Krups for repairs and it takes 3 weeks. This unit costs too much money to have basic issues as I am having.

I returned it
Rating:1 out of 5 stars
I really wanted to like this pot, because of its looks and the fact that it did brew really excellent coffee. But it had annoying issues I could not get over. The carafe is designed like a dribble glass. Nomatter how careful we were, we could not pour from a full carafe or an nearly empty carafe without spilling. Second, while using coffee ground specifically for an electric drop pot, we found that the machine consistently made a mess when brewing a full pot – the grounds would overflow the basket & be pushed up through the steam vents on the top of the machine. Also the machine I received did not support the advertised 2 automatic settings feature, even though the Krups box listed this as well as the Amazon add. The manual did not list this feature and the simple and intuitive programming menu didn’t allow setting more than one start time.

I was grateful for Amazon’s return policy, which made it simple to send this disappointing machine back.